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Social Engineering

Sourced by: Canadian Centre for Cyber Security

Threat actors often impersonate a known person, a reputable organization or vendor, or even a government employee. They may try to influence users into doing something which gives them access to your environment, such as changing an account password. With this information, threat actors can steal your organization’s business and financial information, access user accounts, and potentially deploy malware .


Anyone can be a target of a social engineering attack, from an individual employee to the CEO of your organization. Knowing how to identify and safeguard your employees from social engineering attacks is crucial in protecting your organization’s network, systems, and data.



How does social engineering work?

Social engineering attacks are also referred to as “human hacking” since threat actors leverage information they’ve found on the Internet and social media platforms to target individuals and organizations. Threat actors use this information as bait to lure or trick users into disclosing information about their accounts, passwords, and even system access within your organization. Threat actors use psychological techniques to evoke an emotional response to pressure users into completing a task or use attention grabbing titles to get users to click on malicious links.

 

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Social Engineering

Welcome!


If you are reading this guide, you are about to embark on a process that will help your organization harness the potential of technology to deliver your mission and best serve your community. Proactively planning for technology is about more than replacing old computers (although that might be part of your plan!). This process will help your organization fundamentally shift the way you approach technology investments toward greater mission achievement and community impact. It will identify opportunities for technology to help you control costs, reduce risk, raise funds, and empower staff.


Strategic technology planning – much like any strategic planning process – is a comprehensive look at the current state and the desired future state for your organization. If you just need some new computers, this may not be the right process. But if you are ready to treat technology as a mission-critical investment that can accelerate your organization’s impact, you are in the right place! Your nonprofit has much to gain from appropriately integrating technology into your operations, communications, fundraising, and service delivery. This guide offers step-by-step support to help you lead your organization through technology planning, resulting in a roadmap to smart technology use.



Acknowledgements


This guide has been produced through the generous support of the Rasmuson Foundation, a private foundation that works as a catalyst to promote a better life for Alaskans. Learn more at www.rasmuson.org. It was written and edited by Lindsay Bealko of Toolkit Consulting, who helps mission-minded organizations design creative communications, engaging education, and powerful programs. Learn more at www.toolkitconsulting.com.


Special thanks to Orion Matthews and Jeremiah Dunham of DesignPT for their substantial contributions to and reviews of this guide to make it as useful as possible to nonprofit organizations who are ready to harness the strategic potential of technology. Learn more and request help with your strategic technology plan at www.designpt.com.


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